Steplore – Frequently Asked Questions (FAQ)

This FAQ is intended for official public communication and provides both functional and technical clarity about how Steplore works.

General

What is Steplore?

Steplore is a Chrome browser extension that records real browser workflows and automatically converts them into structured documentation.

It generates:

• Step-by-step guides
• Screenshots per action
• AI-written titles and descriptions
• Optional AI-generated videos with voice-over narration

Steplore transforms execution into reusable knowledge.

Who is Steplore built for?

Steplore is designed for:

• Product Teams
• Support Teams
• Operations
• HR & Training
• QA Engineers
• Technical Writers

It is especially valuable for organizations working with web-based products that require clear, repeatable documentation.

What problem does Steplore solve?

Traditional documentation requires:

• Manual screenshots
• Screen recording tools
• Video editing
• Writing structured descriptions
• Formatting and organizing content

This often takes 2–4 hours per guide.

Steplore reduces that process to minutes by automating capture and content generation.

How It Works

How does Steplore recording work?

1. Install the Chrome extension
2. Click the Steplore icon
3. Enter a short description of your guide
4. Click Start Recording
5. Perform your workflow
6. Click Stop

Steplore then processes the session and generates a complete guide automatically.

What does Steplore capture?

During an active recording session, Steplore captures:

• Click interactions
• Navigation changes
• UI state transitions
• Screenshots of the browser view

Recording only happens after explicit user initiation.

Does Steplore record continuously in the background?

No.

Recording starts only when the user clicks Start Recording and stops immediately when Stop is clicked. There is no passive or background recording.

Features

What is automatically generated?

After recording, Steplore generates:

• Structured step sequence
• Step titles
• Step descriptions
• Screenshots per step
• Optional AI-narrated video

All based on the recorded workflow.

Can guides be edited after generation?

Yes.

Users can:

• Edit step titles and descriptions
• Reorder steps
• Add or remove steps
• Adjust guide title

Advanced editing features are available in Premium tiers.

Does Steplore generate videos?

Yes.

Steplore can automatically generate a walkthrough video with AI narration based on the structured steps of your guide.

This removes the need for separate screen recording and video editing tools.

Can I export guides?

Export options depend on your plan:

• Free plan includes watermark
• Premium includes watermark-free export
• PDF export is available in higher tiers

Does Steplore support multiple languages?

Currently, Steplore's AI narration and step descriptions are primarily in English. Multi-language support is on our roadmap. However, you can manually edit the generated text in any language before creating your final output.

Plans & Pricing

Is there a free plan?

Yes.

The Free plan includes:

• Up to 3 guides
• AI-generated steps and descriptions
• Automatic video generation
• Watermark applied

What does Premium include?

Premium features include:

• Unlimited guides
• Watermark removal
• PDF export
• Advanced editing suite
• Shared team workspace
• Analytics dashboard
• SSO & enterprise security controls
• Integrations (e.g., Zendesk, Intercom)

Security & Privacy

What permissions does the extension require?

Steplore requires:

• Access to active browser tabs (to capture workflows)
• Screenshot capability (to generate step visuals)

Permissions are used only during active recording sessions.

Is user data secure?

Recorded workflows are securely processed and stored within Steplore infrastructure.

Recording is session-based and user-initiated.

Should sensitive workflows be recorded?

Organizations should follow their internal security policies when documenting sensitive systems.

Steplore captures visible UI content during recording sessions.

Can I delete my guides and data?

Yes. You have full control over your content:

• Delete individual guides at any time
• Guides are permanently removed from Steplore servers
• You can request complete account deletion by following actions in the user profile section
• All associated data will be deleted immediately

Technical

Does Steplore work outside the browser?

No.

Steplore currently works within browser-based applications via the Chrome extension.

Troubleshooting

Why isn't my recording capturing properly?

If recording fails:

• Ensure Steplore has permission to record your screen and access browser tabs
• Update Chrome to the latest version
• Restart the extension
• Note: Some protected content (banking sites, DRM) may block recording
• Close other screen recording tools that might conflict

The generated documentation looks incorrect. What should I do?

• Use the editing tools to refine AI-generated descriptions
• Record at a moderate pace (too fast may cause AI to miss details)
• Re-record specific steps without redoing the entire workflow
• Contact info@step-lore.com if issues persist

How do I report a bug?

Contact info@step-lore.com with:

• Description of the issue
• Screenshots or screen recordings of the problem
• Your browser version and operating system

Does Steplore support team collaboration?

Yes (Enterprise tiers).

Team workspaces allow:

• Shared guides
• Centralized documentation
• Analytics and visibility

Can Steplore integrate with other tools?

Enterprise tiers include integrations with platforms such as:

• Zendesk
• Intercom
• Additional integrations planned

Business Impact

How much time can Steplore save?

Based on user validation, documentation time is reduced from hours to minutes.

The exact time savings depend on workflow complexity.

What makes Steplore different?

Unlike standard screen recording tools, Steplore:

• Structures documentation automatically
• Generates written steps using AI
• Creates narrated walkthrough videos
• Ensures consistent formatting across teams

It is not just a recording tool — it is a documentation automation platform.

Summary

Steplore enables teams to:

• Record once
• Generate instantly
• Share professionally
• Standardize documentation
• Scale knowledge across the organization

For additional questions, contact support or visit our website.